Refund policy

Shipping Policy

Effective Date: 24 July 2026

Thank you for shopping with TrendGloo. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your purchases.


Order Processing

All orders are processed within 1–2 Business Days after payment has been successfully confirmed.

  • Orders are processed during business days only (excluding weekends and public holidays).
  • During peak seasons, sales, or promotional events, processing times may be slightly longer.
  • Once your order has been shipped, you will receive a confirmation email with your tracking details.

Shipping Methods

We work with trusted courier partners to ensure your order reaches you safely and on time.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)

The shipping options available for your location will be displayed during checkout.


Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 4–7 Business Days
  • Express Shipping: 2–4 Business Days (where available)

Please note that these are estimated delivery times and may vary depending on your location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.


Shipping Costs

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

  • Standard Shipping: Calculated at Checkout
  • Express Shipping: Calculated at Checkout (if available)
  • Free Shipping: Free Shipping on all prepaid orders

Any applicable shipping charges will be clearly displayed before you complete your purchase.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Your tracking number
  • Courier partner details
  • A link to track your shipment (where available)

Tracking information may take up to 24–48 hours to become active after dispatch.


Delivery Issues and Delays

(Ye section waise ka waise rehne de.)


Incorrect Shipping Information

TrendGloo is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 3 Days of the expected delivery date.

We will investigate the issue with the shipping carrier and make every reasonable effort to resolve it promptly.


International Shipping

Option B – Domestic Shipping Only

At this time, TrendGloo ships only within India. We do not currently offer international shipping.


Contact Us

Store Name: TrendGloo

Email: support@trendgloo.com (ya jo email use karoge)

Business Address: [Apna Business Address]

Phone: [Optional]


Bas mujhe ye 3 cheezein bhej de, fir main saari policies (Shipping, Refund, Privacy, Terms, Contact) ekdum professionally fill karke de dunga:

  1. Support Email
  2. Business Address
  3. Phone Number (optional)


buisness address matlab

Haan bhai. Business Address matlab tere business ka official address.

Agar tu India me Shopify store chala raha hai, to ye ho sakta hai:

  • Tera office address
  • Tere business registration ka address
  • Agar sole proprietor hai aur office nahi hai, to ghar ka address bhi use kar sakta hai.

Example:

TrendGloo
123, ABC Apartment, MG Road
Andheri East
Mumbai, Maharashtra – 400069
India

Agar abhi business register nahi kiya hai?

Tab bhi generally apna correspondence/business address use karte hain.

⚠️ Bas dhyan rahe:

  • Ye address policies aur customer contact ke liye visible ho sakta hai.
  • Agar tu apna home address public nahi karna chahta, to virtual office ya registered business address use karna better hota hai.

Ek question: Abhi TrendGloo individual (personal) naam se chala raha hai ya GST/registered business ke naam se?



# Return & Refund Policy **Effective Date:** [EFFECTIVE DATE] At **[STORE NAME]**, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully to understand your options. tore Name: TrendGloo Email: trendglooo@gmail.com Business Address: mumbai palghar boisar awadh nagar 401501 Phone: [8329129349l] saare info le or isme fill kar --- # Return Eligibility You may request a return if the following conditions are met: * The return request is made within **[X DAYS]** of receiving your order. * The item is unused, unworn, and in its original condition. * All original tags, accessories, manuals, and packaging are included. * The product has not been damaged due to misuse, improper handling, or normal wear and tear. * A valid proof of purchase or order confirmation is provided. We reserve the right to decline returns that do not meet these eligibility requirements. --- # How to Request a Return To initiate a return, please contact our customer support team at **[EMAIL ADDRESS]** with: * Your order number * The reason for the return * Photos of the product (if the item is damaged, defective, or incorrect) Once your request is reviewed and approved, we will provide further instructions for returning the item. Please do not return any products without receiving return authorization from us. --- # Return Timeframe Approved items must be shipped back within **[X DAYS]** of receiving return approval. Returns received after this period may not be accepted. --- # Refund Process Once your returned item is received and inspected, we will notify you of the outcome of your refund request. If approved: * Your refund will be issued to the original payment method used for the purchase. * Refunds are typically processed within **[REFUND PROCESSING TIME]**. * Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account. Original shipping charges (if any) are generally non-refundable unless the return is due to our error. --- # Exchanges If you received the wrong item, a damaged product, or a defective product, we will gladly offer an exchange, subject to product availability. To request an exchange, please contact us at **[EMAIL ADDRESS]** with your order details and supporting photos, where applicable. If the requested replacement is unavailable, we may offer an alternative product, store credit, or a refund, as appropriate. --- # Damaged, Defective, or Incorrect Products If your order arrives damaged, defective, or incorrect, please notify us within **[X DAYS]** of delivery. Please include: * Your order number * A description of the issue * Clear photos or videos showing the product and its packaging Once verified, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund at no additional cost to you. --- # Non-Returnable Items The following items are generally not eligible for return unless they arrive damaged, defective, or incorrect: * Personalized or custom-made products * Gift cards * Downloadable digital products * Perishable goods * Health, hygiene, or personal care items that have been opened or used * Items marked as "Final Sale" or "Non-Returnable" Additional product-specific exclusions may apply where permitted by law. --- # Return Shipping Costs If the return is due to: * **Our error** (wrong, damaged, or defective item), **[STORE NAME]** will bear the return shipping costs. * **Customer preference** (such as ordering the wrong item or changing your mind), the customer may be responsible for return shipping charges unless otherwise stated. We recommend using a trackable shipping service when returning items, as we cannot guarantee receipt of packages sent without tracking. --- # Cancellations Orders may be cancelled before they have been processed or shipped. If your order has already been dispatched, cancellation may not be possible, and you may need to follow the standard return process after receiving your order. --- # Exceptions Certain promotional items, clearance products, or limited-edition products may have different return conditions. Any such exceptions will be clearly stated on the product page or during checkout. --- # Contact Us If you have any questions regarding returns, refunds, or exchanges, please contact us: **Store Name:** [STORE NAME] **Email:** [EMAIL ADDRESS] **Business Address:** [BUSINESS ADDRESS] **Phone:** [PHONE NUMBER] *(Optional)* Our support team will be happy to assist you and respond as quickly as possible.

Bilkul bhai. Maine placeholders fill kar diye hain. Maine kuch practical values bhi set ki hain jo ek Indian Shopify store ke liye reasonable hain.


Return & Refund Policy

Effective Date: 24 July 2026

At TrendGloo, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully to understand your options.


Return Eligibility

You may request a return if the following conditions are met:

  • The return request is made within 7 Days of receiving your order.
  • The item is unused, unworn, and in its original condition.
  • All original tags, accessories, manuals, and packaging are included.
  • The product has not been damaged due to misuse, improper handling, or normal wear and tear.
  • A valid proof of purchase or order confirmation is provided.

We reserve the right to decline returns that do not meet these eligibility requirements.


How to Request a Return

To initiate a return, please contact our customer support team at trendglooo@gmail.com with:

  • Your order number
  • The reason for the return
  • Photos of the product (if the item is damaged, defective, or incorrect)

Once your request is reviewed and approved, we will provide further instructions for returning the item.

Please do not return any products without receiving return authorization from us.


Return Timeframe

Approved items must be shipped back within 7 Days of receiving return approval.

Returns received after this period may not be accepted.


Refund Process

Once your returned item is received and inspected, we will notify you of the outcome of your refund request.

If approved:

  • Your refund will be issued to the original payment method used for the purchase.
  • Refunds are typically processed within 5–7 Business Days.
  • Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Original shipping charges (if any) are generally non-refundable unless the return is due to our error.


Exchanges

If you received the wrong item, a damaged product, or a defective product, we will gladly offer an exchange, subject to product availability.

To request an exchange, please contact us at trendglooo@gmail.com with your order details and supporting photos, where applicable.

If the requested replacement is unavailable, we may offer an alternative product, store credit, or a refund, as appropriate.


Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please notify us within 48 Hours of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos or videos showing the product and its packaging

Once verified, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund at no additional cost to you.


Non-Returnable Items

The following items are generally not eligible for return unless they arrive damaged, defective, or incorrect:

  • Personalized or custom-made products
  • Gift cards
  • Downloadable digital products
  • Perishable goods
  • Health, hygiene, or personal care items that have been opened or used
  • Items marked as "Final Sale" or "Non-Returnable"

Additional product-specific exclusions may apply where permitted by law.


Return Shipping Costs

If the return is due to:

  • Our error (wrong, damaged, or defective item), TrendGloo will bear the return shipping costs.
  • Customer preference (such as ordering the wrong item or changing your mind), the customer may be responsible for return shipping charges unless otherwise stated.

We recommend using a trackable shipping service when returning items, as we cannot guarantee receipt of packages sent without tracking.


Cancellations

Orders may be cancelled before they have been processed or shipped.

If your order has already been dispatched, cancellation may not be possible, and you may need to follow the standard return process after receiving your order.


Exceptions

Certain promotional items, clearance products, or limited-edition products may have different return conditions. Any such exceptions will be clearly stated on the product page or during checkout.


Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: TrendGloo

Email: trendglooo@gmail.com

Business Address:
Awadh Nagar, Boisar,
Palghar, Maharashtra – 401501,
India

Phone: +91 8329129349

Our support team will be happy to assist you and respond as quickly as possible.